| COURSE OUTLINE: |
| 1. General - Introduction |
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- Preliminary, Scope
- Objective & Interpretation
- Legal requirements
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| 2. Driver management |
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- Driver intake procedure
- Driver categorization
- Training and change in thought pattern
- Driving procedure
- Driving hours and working hour limit
- Driver rotation
- Driver monitoring
- Driver’s health and welfare
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| 3. Vehicle management |
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- Daily checks
- Vehicle fault recording and reporting
- Safety maintenance and inspection plan
- Safety inspection, maintenance and repair facilities
- Maintenance record
- Training and education for maintenance and safety inspection
- Vehicle licence
- Vehicle cleanliness
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| 4. Journey and Risk Management |
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- Environmental assessment,
- Hazard identification, risk assessment and risk control
- Identification of hazard and route risks
- Trip schedule
- Rest and recreation
- Trip monitoring
- Passenger, goods and baggage management
- Emergency response plan
- Reports and accident investigation
- Complaint management
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